Terms and Conditions
Original sales receipt must accompany returns.
We accept returns for exchange or store credit 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
-without showing signs of wear, use or damage in any way. The free reusable drain plug must accompany the mold (if not a slot drain mold)
-within 7 calendar days of the delivery date (after 7 days no returns are allowed)
-must not be a special order or a custom order
-unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
Store credit is contingent upon inspection of item(s) once we receive it.
There is a 35% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be credited.
Customer is responsible for all shipping costs if seller is not at fault.
ABC Composites, LLC will warranty their fiberglass sink molds from manufacturer's defect. Lifetime warranty is for original owner and is not transferable. Mold must have been purchased form Crete Molds,LLC. It is the customer's responsibility to thoroughly inspect the fiberglass sink mold prior to use. ABC Composites, LLC cannot and will not be responsible for any collateral damage(s).
Not covered under life time warranty: normal wear and tear, scratches, mis-use, inability to use, discoloration of the mold, any damages when using unapproved concrete countertop products and release agents. NOTE* some release agents react inconsistently with certain mix designs. Warranty will be void if any mechanical modifications are made to the mold.
Any claims should be directed to ABC Composites, LLC and sent to ABC Composites, LLC for inspection. Upon which, the mold will either be repaired or replaced. Appropriate repair or replace time, and returned to customer 1- 3 business days.
Negative posting on any social media platform is considered to be a malicious attack on the goodwill of ABC Composites and Crete Molds products. This will then void all warranties and claims on any of said products. Customer will forfeit and legal or financial claim against ABC Composites and Crete Molds products. ABC Composites and Crete Molds products will then not be liable for any product refund in anyway. If you post negative on social media you agree that you will accept responsibility for the product and any charges and payments made to ABC Composites and Crete Molds products. This includes but not limited to legal, payment gateway or credit card chargeback. ABC Composites and Crete Molds products is willing to honor all concerns of said products but will NOT tolerate malicious attacks on social media platforms. See above for details on how to properly address legitimate concerns or warranty issues. If you have a concern then we expect you will contact us in a professional and courteous manner.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Crete Molds, LLC. The collective work includes works that are licensed to ABC Composites, LLC . Copyright 2009, ABC Composites, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ABC Composites, LLC or purchasing ABC Composites, LLC . You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ABC Composites, LLC or to purchase ABC Composites, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ABC Composites, LLC . You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of ABC Composites, LLC used in the site are trademarks or registered trademarks of Crete Molds, LLC.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Crete Molds, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. Crete Molds, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful componentsABC Composites, LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. In no event, regardless of cause, shall ABC Composites, LLC be liable for any indirect, special, incidental, punitive, consequential, or collateral damages of any kind.
Limitation of Liability
ABC Composites, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ABC Composites, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that an ABC Composites, LLC product is mistakenly listed at an incorrect price, ABC Composites, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ABC Composites, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ABC Composites, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
ABC Composites, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ABC Composites, LLC .
Your use of this site shall be governed in all respects by the laws of the state of Wisconsin, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ABC Composites, LLC products) shall be in the state or federal courts located in Waukesha, Wisconsin. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ABC Composites, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Crete Molds, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ABC Composites, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ABC Composites, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ABC Composites, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ABC Composites, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ABC Composites, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.
You agree to indemnify, defend, and hold harmless ABC Composites, LLC , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, ABC Composites, LLC may link to sites operated by third parties. However, even if the third party is affiliated with ABC Composites, LLC, ABC Composites, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Crete Molds, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ABC Composites, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).