Warranty and Returns

Return Policy:

Molds ordered and cancelled will be charged a 35% restocking fee as each mold is custom made to order.
Original sales receipt must accompany returns.
We do no accept returns after 7 calendar days of delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
-without showing signs of wear, use or damage in any way. The free reusable drain plug must accompany the mold (if not a slot drain mold)
-within 7 calendar days of the delivery date (after 7 days no returns are allowed
-unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
Customer is responsible for all shipping costs

.RETURN POLICY
Original sales receipt must accompany returns.

We accept returns for exchange or store credit 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

-without showing signs of wear, use or damage in any way. The free reusable drain plug must accompany the mold (if not a slot drain mold)

-within 7 calendar days of the delivery date (after 7 days no returns are allowed)

-must not be a special order or a custom order

-unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

Store credit is contingent upon inspection of item(s) once we receive it.

There is a 35% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be credited.

Customer is responsible for all shipping costs if seller is not at fault.


LIFETIME WARRANTY
ABC Composites, LLC will warranty their fiberglass sink molds from manufacturer's defect. Lifetime warranty is for original owner and is not transferable. Mold must have been purchased form Crete Molds,LLC. It is the customer's responsibility to thoroughly inspect the fiberglass sink mold prior to use. ABC Composites, LLC cannot and will not be responsible for any collateral damage(s).
Not covered under life time warranty: normal wear and tear, scratches, mis-use, inability to use, discoloration of the mold, any damages when using unapproved concrete countertop products and release agents. NOTE* some release agents react inconsistently with certain mix designs. Warranty will be void if any mechanical modifications are made to the mold.
Any claims should be directed to ABC Composites, LLC and sent to ABC Composites, LLC for inspection. Upon which, the mold will either be repaired or replaced. Appropriate repair or replace time, and returned to customer 1- 3 business days.

Social Media

Negative posting on any social media platform is considered to be a malicious attack on the goodwill of ABC Composites and Crete Molds products. This will then void all warranties and claims on any of said products. Customer will forfeit and legal or financial claim against ABC Composites and Crete Molds products. ABC Composites and Crete Molds products will then not be liable for any product refund in anyway. If you post negative on social media you agree that you will accept responsibility for the product and any charges and payments made to ABC Composites and Crete Molds products. This includes but not limited to legal, payment gateway or credit card chargeback. ABC Composites and Crete Molds products is willing to honor all concerns of said products but will NOT tolerate malicious attacks on social media platforms. See above for details on how to properly address legitimate concerns or warranty issues. If you have a concern then we expect you will contact us in a professional and courteous manner.
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Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Crete Molds, LLC. The collective work includes works that are licensed to ABC Composites, LLC . Copyright 2009, ABC Composites, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ABC Composites, LLC or purchasing ABC Composites, LLC . You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ABC Composites, LLC or to purchase ABC Composites, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ABC Composites, LLC . You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of ABC Composites, LLC used in the site are trademarks or registered trademarks of Crete Molds, LLC.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Crete Molds, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. Crete Molds, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components ABC Composites, LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. In no event, regardless of cause, shall ABC Composites, LLC be liable for any indirect, special, incidental, punitive, consequential, or collateral damages of any kind.

Limitation of Liability
ABC Composites, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ABC Composites, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that an ABC Composites, LLC product is mistakenly listed at an incorrect price, ABC Composites, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ABC Composites, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.